Ecosystm VendorSphere: Microsoft Brings RPA to the Masses
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This week at Microsoft Ignite, there was a heavy emphasis on RPA and low code as the tools it sees as the future of productivity. It used its annual conference for developers and IT professionals to make a slew of announcements about its Power Platform. Most notable is that from this week, Power Automate Desktop will be bundled with Microsoft Windows and is available as a free download. This marks a major step in the direction of mass adoption of RPA.

By Microsoft’s estimates, 50% of tasks carried out by information workers could be automated by currently available technology but are instead performed manually. Moreover, 500 million apps will need to be built by 2026, more than were developed in the last 40 years. Slowing down the pace of automation and the roll out of apps to enable digital business, is the skills gap, with a shortage of 1 million developers in the US alone. This is of course why Microsoft is betting on RPA and low code tools to empower citizen developers to do it themselves.

Microsoft was arguably slow to focus on RPA and low code considering its breadth of applications and good standing with developers. It only announced the general availability of UI Flows in Power Automate less than a year ago. Moreover, its automation suite worked best in the Microsoft universe but had limited interoperability with third-party tools. In May 2020, it acquired Softomotive, which signalled that it was taking RPA seriously and was willing to expand beyond the automation of its own software. By then, acquiring one of the big three – UiPath, Automation Anywhere, or Blue Prism – would have been excessively costly but Softomotive ensured it had both attended and unattended RPA capabilities to build upon. Softomotive’s WinAutomation remerged as Power Automate Desktop in September and with this week’s announcement, it becomes a native component in Windows.

By providing Power Automate Desktop for free with Windows, Microsoft appears to be attempting to generate interest from users who may not have previously been exposed to RPA. For the widespread adoption of RPA beyond just functions like finance, HR, and procurement, these tools need to be put into the hands of average users that can find their own use cases. Eventually, some of these basic users will need more advanced functionality available in the cloud-based version of Power Automate. Microsoft has a range of pricing plans including per user, per flow, with AI Builder, and unattended RPA.

Security and Governance

While making free desktop-based automation available to all, may be an effective means of raising the profile of RPA, Microsoft realises that it must provide IT and security teams with tools for control. It also announced this week additional features, such as:

  • Endpoint filtering to turn on selected connections but with restrictions
  • Connector action controls, e.g. allowing read permission but not write in some connectors
  • Tenant isolation to provide differentiated access to connectors according to business unit
  • Usage dashboards

Power Fx – Microsoft’s Low Code Language

Microsoft is one of the best-placed vendors to address the needs of citizen developers; bringing together its dominance as a productivity software provider and an important part of the developer ecosystem. This week it also introduced Power Fx, a low-code programming language based on Microsoft Excel. The logic of this new, simple language should be familiar to the millions of spreadsheet users. Power Fx provides more advanced citizen developers with a bridge from the drag-and-drop features of the Power Platform to low-code development.

Is 2021 the year RPA finally goes mainstream?

Microsoft’s announcements this week are one of many signs in the last few months that the RPA market is on its way to gaining mainstream acceptance. Also garnering attention was the lofty valuation given to the market leader, UiPath, this year. It recently announced that in its Series F funding round, it closed at $750M, valuing the company at $35B. This is hot on the heels of confirmation that it plans to IPO, probably in the first half of 2021. Last year was also a rapid period of consolidation, with Appian, IBM, and Microsoft all making RPA acquisitions. It seems highly likely that in the next few months we could see acquisitions or RPA launches by some of the cloud and application vendors that have until now been waiting to see the technology mature.


How will RPA be a part of your automation strategy in 2021? The Top 5 AI & Automation Trends for 2021 are available for download from the Ecosystm platform. Signup for Free to download the report.

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Darian helps businesses navigate the path towards digital transformation, providing insight into cloud, automation, data management, and telecommunications. He has spent two decades advising business leaders on using technology to enter new markets, improve client experience, and enhance service delivery. Previously, Darian spent ten years at IBM, where he was a principal advisor for infrastructure services and hybrid cloud in Europe, with a focus on the telco and energy industries. Prior to this, he was a research manager at IDC, gaining emerging markets experience in Asia Pacific, Central Eastern Europe, Middle East, and Africa. In his final position, Darian headed up IDC’s ANZ offshore research team based in Kuala Lumpur. Originally from New Zealand, Darian holds a Bachelor of Business, majoring in marketing, from the University of Auckland. Outside of the office, Darian enjoys running up mountains, biking with his young daughters, and researching his family tree.


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