The first impact of the pandemic and the disruption it caused, was organisations scrambling to empower their remote employees. Over the last 2 years, significant investments have been made on collaboration platforms and tools. Now organisations are having to work towards making these workplaces truly hybrid where organisations have to ensure that all employees get the same experience, irrespective of where they choose to work from.
In 2022, organisations will continue to invest in building the Digital Workplace and address the associated technology, people, and process challenges.
Read on to find out what Ecosystm Analysts, Audrey William, Tim Sheedy and Venu Reddy think will be the key trends for the Digital Workplace in 2022.
Click here to download Ecosystm Predicts: The Top 5 Trends for the Digital Workplace in 2022 as PDF

One of the main questions that I have faced over the past week, since I wrote the Ecosystm Insight – Welcome to the Great Bounce Forward – is “How is this different to the “New Normal”? Many have commented that the concept of the Great Bounce Forward is more descriptive and more positive than the term “New Normal” – but I believe they are different, and require different strategies and mindsets.

This is a brief summary of some of the major differences between the New Normal and the Great Bounce Forward. I look forward with excitement and some trepidation towards this future. One where business success will be dictated not only by our customer obsession, but also the ability of our business to pivot, shift, change and adapt.
I can’t tell you what will happen in the future – a green revolution? Another pandemic? A major war? A global recession? Market hypergrowth? All the people living life in peace? Imagine that…
What I can tell you is what your organisation needs to do to be able to meet all of these challenges head-on and set yourself up for success. And to me, that won’t look like the new normal. There is nothing normal about these business capabilities at all.
