Organisations were forced to do a complete rethink on how to continue doing business and maintain social interactions last year – and this led to accelerated digitalisation of consumers and enterprises.
The telecom industry was the pillar that enabled the fast pivots that were required. The industry was impacted very differently by the pandemic compared to most other industries. More than a third of telecom providers indicate that it was either business as usual for them or that their business actually accelerated during the global crisis, according to Ecosystm research.
What lies ahead now for the telecom industry?
The rise in data use coupled with the fervent growth of the digital economy augurs well for the telecom sector in 2021. Ecosystm predicts 5 trends in the telecommunications industry that will drive innovation. Click below to learn more.