Digital Leadership Forum
Digitization is no longer looked at as a means to reduce process time and operating costs.
It has become key to the innovation journeys of organizations and in delivering human-centric experiences.
While digital employee and customer experiences is more important than ever before, organizations should aim to deliver a seamless digital experience that does not require an over-orchestration of their business processes. An open-architecture platform with an ecosystem of partners that allows employees and customers to interact with as many people as they choose to, is the answer for organizations aiming to drive greater productivity and improved experience.
Join us where we discuss
- The importance of improved employee experience in transforming your customer experience
- What employees expect from a true digital collaboration platform
- The urgent need to design workplaces to avoid the risk of favouring proximity in a hybrid work environment
Zoom Video Communications, Inc. is an American communications technology company headquartered in San Jose, California. It provides videotelephony and online chat services through a cloud-based peer-to-peer software platform used for video communications (Meetings), messaging (Chat), voice calls (Phone), conference rooms for video meetings (Rooms), virtual events (Events) and contact centers (Contact Center), and offers an open platform allowing third-party developers to build custom applications on its unified communications platform (Developer Platform)